We will only accept product returns within 30 business days of receiving your order at home. As long as the product remains in its original packaging and there is no sign of use. For all returns, the purchase invoice must be presented. Returns will be for other items in the store or coupons with no expiration date.
All items purchased on our website cannot be returned as long as they are customized for our customers.
Shipping costs for returns will always be borne by the customer.
If you wish to return or exchange your product, you must contact us directly by sending us an email address
Once your return is received and reviewed by our operations center, it will be refunded in the following ways:
According to the payment method used at the time
Buy. You will be notified of your refund via email. Please allow 3-5 working days
After processing your return, we will send you a confirmation email.
If more than 15 days have passed, you think the refund should have been processed, but you have not yet received your refund
Notice, please contact us
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